Terms and Conditions

Please read these terms carefully before using our services

Important: By using MyEngene services, you agree to these terms and conditions. Please consult with your healthcare provider before making any medical decisions based on genetic test results.

Service Agreement

MyEngene provides pharmacogenomic testing services to help individuals and healthcare providers understand how genetic variations may affect medication response. Our services include:

  • Genetic sample collection and analysis
  • Pharmacogenomic report generation
  • Educational resources and support
  • Secure online platform access

User Responsibilities

As a user of MyEngene services, you agree to:

  • Provide accurate and complete information
  • Follow sample collection instructions carefully
  • Consult with healthcare providers before making medical decisions
  • Maintain the confidentiality of your account credentials
  • Use the service for lawful purposes only

Limitations and Disclaimers

Medical Disclaimer: Our genetic testing results are for informational purposes only and should not replace professional medical advice, diagnosis, or treatment.

Always consult with qualified healthcare professionals before making any changes to your medication regimen.

Payment and Refund Policy

Payment is required before sample processing begins. Refunds may be available under certain circumstances before sample analysis has commenced. Please contact our support team for specific refund requests.